Data Governance

How We Handle Your Data

Your record is yours. This is exactly what we collect, what we will never do with it, who can see it, and the controls you hold over it at every moment.

What We Collect
  • Skin photos, stored encrypted, used only for your analysis
  • Questionnaire responses
  • Check-in logs
  • Account email

We do not collect payment card data, that is handled by our payment processor.

What We Never Do

We will never:

  • Sell your data to any third party
  • Share identifiable information with brands or partners
  • Use your data for advertising targeting
  • Follow you across the internet with tracking pixels or retargeting scripts
Who Can See Your Data
  • You, always
  • Practitioners you explicitly connect your account to

No one else accesses individual records, including Skinlumis staff, except for technical support at your explicit request.

How Brand Intelligence Works

Brands in our partner program receive aggregated, anonymized cohort data only. No individual is identifiable.

Cohorts require a minimum participant threshold before any report is generated, and brands sign a data agreement prohibiting re-identification.

Your Controls
  • Download your complete record at any time
  • Delete your account and all associated data at any time
  • Export your Skin Intelligence Record as a PDF
  • Opt out of longitudinal data contributing to aggregate insights at any time in settings

Your record is yours. We just keep it safe.